Download my Resume and/or my Full C.V. (PDF)

The content below includes additional information and context not found in my Resume or C.V., and it is meant to be an interactive element where you can delve deeper into any particular aspect of my professional experience.

SUNY at Buffalo, Master of Arts - Philosophy (Buffalo, NY - 2014)

Area of Specialty (AOS): Metaphysics and Ontology

Areas of Concentration (AOCs): Moral Psychology, Ethics, Ancient Philosophy

Gonzaga University, Bachelors of Arts - Political Science, Philosophy (Spokane, WA - 2012)

Graduated Cum Lade, Minor in History, Women’s & Gender Studies Conc.

Program Manager, Toolhouse Inc.

Bellingham, WA (Mar. ‘21 - Present) 

Solution-oriented process specialist including program administration, marketing strategy, service management, quality assurance, and interagency communication. My duties include multispecialty program research and management specialist reporting directly to the CTO, specifically including Jira administration, OneTrust Cookie Consent implementation, Adobe Experience Manager, Google Marketing Platform, ActOn, process documentation, website authoring, QA, QA process refinement, Interagency communication, presentation preparation, privacy policy research, market research, training, some coding and project management.

Major accomplishments:

• Implemented and managed OneTrust Cookie Consent Banners on 18+ websites

• Administered Jira Service Desks for multiple clients

• Managed Google Ads campaign that outperformed organic search 

• Established process documentation for multiple agency website development

Associate Consultant, MCUSA Consulting 

Bellingham, WA (Jan. ‘20 - Mar. ‘21) 

Client-focused strategist including executive communications, marketing communications, project management, contract negotiation, data analysis and reporting. My duties primarily were supporting and growing client relationships for a Medicare strategy consulting firm, including implementing services, acting as liaison between executives, developing compliant communications and marketing materials, data analysis, client reports, prospecting, newsletter and contact management, contract negotiation, and more.

Major accomplishments:

• Implemented Helpline Service at 85+ Hospital Group

• Produced tailored strategy documents for 20+ Provider Clients

• Created Medicare Education Center for beneficiaries 

Assistant Director of Debate, Gonzaga University 

Spokane, WA (2014 - 2019)

Responsible for daily operations for Gonzaga speech and debate team as a part of the Communications Department. Duties included running practice, advanced research, scouting, editing, lecturing, cooking, coaching and judging at tournaments, expense reports, travel logistics, running tournaments, organizing catering, public debates on campus, and various high school outreach and fundraising  efforts. Included annual position at Gonzaga Debate Institute as an Instructor, Administrator, and Coordinator.

Major Accomplishments:

• Qualified 10+ Teams to National Championship Tournaments

• James Roland Memorial Speech at the GDI

• Numerous Team and Individual Awards

• Managed several national events

Cook (Sous Chef, Saute) (2013 - 2019) 

Experienced Sous Chef, Rôtisseur, Sauté, Garde manger, and Buffet Line cook. I have professional culinary management experience including at Coco (French Bistro, Buffalo NY), Centerplate - Spokane Arena (Club Supervisor), The Blackbird Tavern & Kitchen (Spokane, WA), and The Skagit Casino Resort (Bow, WA). 

• Presentations / Public Speaking

• Problem-Solving

• Teambuilding

• Oral & Written Communication 

• Analytical Thinking

• Research

• Policy Analysis

• Education

• Copyediting/QA

• Empathy

• Process Documentation

• Project Management

• Event Management

• CI/CD flows

• Agile

• Waterfall

• Gantt Charts

• Budgeting

• Task Management

• Quality Assurance

• Atlassian (Jira Software, Jira Work Management, Jira Service Management (expertise), Confluence, Trello) 

• Adobe (Adobe Experience Manager, Adobe Target, Adobe Analytics, Adobe Photoshop, Adobe Acrobat)

• OneTrust (Consent Management (expertise), Privacy/Data Management)

• Google Suite (Sites, Docs, Sheets, Slides, Forms, etc.)

• Microsoft (365 Suite (expertise in Word), Azure DevOps, Power Apps, SharePoint, OneDrive, Forms)

• Programming (Visual Studio Code, Rancher, Docker, Git, GitLab, some HTML (including Javascript), some Python, markdown)

• Quality Assurance (BrowserStack)

• Website content management (Squarespace, WordPress, InDesign, InVision, Figma)

• File management (Dropbox, Box, FTP Management)

• Experienced with Mac & Microsoft OS

• Google Marketing Platforms (Google Analytics, Google Tag Manager, Google Ads, Google Search Console)

• Search Engine Optimization (SEMrush, HubSpot, DynoMapper)

• Email campaign management (ActOn, MailChimp)

• WCAG Accessibility Testing (WCAG 2.0, WCAG 2.1, WCAG 2.2, Dynomapper, BrowserStack)

• Social Media Marketing (Facebook, Instagram, Snapchat, Reddit)

• Printed Mail campaigns

• Website content auditing

• Interagency Cooperation

• Data Analysis and Preparation

• Fundraising

• Invoicing/Expense Reports

• Trip Management

• Event Planning

• Harassment & Diversity Training

• Process Documentation (OmniGraffle, Loom, Confluence)

• Central communication software (Slack, Discord, Teams)

• Presentations (Keynote, Powerpoint, PDF)

• Video conferencing (Zoom, WebEx, RingCentral)

• Paychecks & Timesheets (PayChex Flex, Workamajig)

• Password management (1Pass, LastPass, Apple Keychain, Google Password Manager)